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Front Desk/Scheduler

JOB DESCRIPTION

Scheduler – Dental Office (Madison/Huntsville Area)
 
Snelling is recruiting for one of our clients, a well-established and growing dental practice in the Madison/Huntsville area. If you’re passionate about helping others and want to work in a supportive, patient-centered environment, this could be the perfect opportunity for you!
 
What’s in it for you:
– Competitive Pay: $20/hour (based on experience)
– Comprehensive Benefits: Health insurance, paid time off, simple IRA with employer contribution, and monthly bonuses
– Career Growth: Opportunity to advance within a collaborative and innovative practice
 
Why You’ll Love This Role:
– Be part of a team that truly values empathy, honesty, and teamwork
– Work in a welcoming environment that prioritizes patient care and staff well-being
– Contribute to a practice that’s committed to making a difference in people’s lives
 
Your Role: As the Scheduler, you’ll be responsible for ensuring the office operates smoothly and efficiently. You’ll help patients feel cared for while maintaining a productive daily schedule.
 
Key Responsibilities:
– Manage and maintain the provider’s daily schedule
– Confirm appointments and follow up with patients as needed
– Collect copays, balances, and payments prior to treatment – Communicate effectively with patients in person, by phone, text, or email 
– Handle cancellations and patient objections with professionalism
– Greet patients and provide an excellent front-office experience
 
What We’re Looking For: – Exceptional communication and listening skills – Professional demeanor and strong attention to detail – Positive attitude and self-motivated mindset – Compassion and genuine care for patients – Adaptability in a fast-paced environment – Prior dental scheduling or medical office experience preferred – Knowledge of dental terminology, HIPAA, and office protocols is a plus
 
Schedule: Full-time, approximately 36 hours per week

LOCATION

Alabama

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